Your workplace benefit for mental health support
Through your employer's EAP, you have access to free, confidential counseling — at no cost to you. No copay. No wait list. No insurance claim.
A benefit you already have — waiting to help you
An Employee Assistance Program (EAP) is a free, voluntary, and strictly confidential benefit provided to you through your employer. It is designed to help you and your family manage life's challenges before they become bigger problems.
How does the EAP work?
Getting started is simple. No insurance claims, no copays, no long wait lists. Here is what to expect from the moment you reach out.
Call your EAP's 24/7 helpline, use their portal, or contact our office directly.
A clinician listens to your needs and helps determine the best type of support.
You're matched with a licensed therapist who fits your needs and availability.
Receive 3–8 free sessions focused on coping strategies and your goals.
If ongoing care is needed, your counselor guides you to the right next step.
From everyday stress to serious concerns
You do not need to be in crisis to use your EAP. It is here for everyday stressors just as much as serious concerns — no judgment, no diagnosis required.
Personal & Emotional
- Anxiety, stress, and worry
- Depression and low mood
- Grief and loss
- Trauma and PTSD
- Substance use concerns
- Anger management
- Self-esteem and identity
- Crisis and emergency support
Work & Life
- Work-related stress and burnout
- Relationship and marital difficulties
- Parenting and family conflict
- Financial stress and consultation
- Legal referrals
- Caregiver support
- Life transitions and adjustment
- Childcare and eldercare referrals
Your privacy is protected
Your participation in the EAP is completely confidential. This is one of the most important things to understand about this benefit.
Your employer will NOT know whether you have used the EAP.
Your employer will NOT know what you discussed in sessions.
EAP records are separate from your personnel file and health insurance records.
No information is shared without your written consent, except as required by law.
Your participation will never affect your job, performance reviews, or employment status.
Programs we work with
We are credentialed with the following EAP programs. Your provider is listed in your employer's benefits guide. Not sure which one you have? Contact us — we will help you find out.
Short-term counseling, crisis support, work-life services, coaching, and onsite counseling solutions for organizations of all sizes.
Visit ccainc.com →Modern EAP combining short-term counseling, mental health coaching, and digital tools — with an evidence-based approach to member matching.
Visit lyrahealth.com →Global EAP covering counseling, work-life balance services, legal and financial guidance, and comprehensive wellness support.
Visit workplaceoptions.com →Frequently asked questions
No. Your use of the EAP is completely confidential. Your employer will not know whether you have called, scheduled, or attended sessions — unless you choose to share that yourself.
No referral or diagnosis is needed. You can self-refer by contacting your EAP provider directly or calling our office. We will handle the rest.
EAP sessions are provided at no cost to you. They are a benefit paid for entirely by your employer. We do not bill your health insurance for EAP sessions.
Your EAP counselor will help you transition smoothly to ongoing care — whether through your insurance, a community resource, or our private pay or insurance services.
Yes. Depending on your employer's plan, your spouse, domestic partner, and household dependents may also have access to EAP services at no cost.
If your concerns are resolved, your case closes with a formal discharge summary. If you need more support, your counselor will provide a warm referral to a longer-term provider. You will never be left without a clear path forward.
If you are in immediate danger, call 911. For mental health crises, call or text 988 (Suicide & Crisis Lifeline). Your EAP also provides 24/7 phone support for urgent needs.
You don't have to navigate this alone
Your EAP is available to you right now — no referral, no cost, no judgment. Reach out today and let us help you find the right support.